What if the first enquiry already included the details needed to quote? This website puts our original cleaning-estimation system in customers’ hands: property selections become an indicative estimate, then a structured enquiry for business review. The system is also used within JobMaid, adapted here to Barrington’s services and customer journey.
“My website had only been live for three days when I received my first booking worth over $500! Customers can see the prices upfront, choose their services and add extras themselves. They know exactly what they’re getting and what it costs, then book without all the back-and-forth emails. It’s made the whole process so much easier.”
Enquiries arriving without the property details needed to quote.
Different services needing different paths: some can be estimated, some need a conversation.
What we built
A custom website presenting residential, short-stay, commercial and linen services.
Our original cleaning-estimation system, also used within JobMaid, adapted to residential and short-stay services with room and extra selections.
Tailored enquiry paths for commercial and linen work.
A structured business email built from the website’s own template.
From property details to confirmed booking
01Customer enters property details
02An itemised estimate appears
03Customer reviews and asks to proceed
04Details and estimate reach the business
05The business reviews, confirms and schedules
Sending an enquiry is a request. The booking is confirmed by the business. Short-stay linen pricing is reviewed separately.
Key functionality
Purpose-built calculation
Customers select rooms, quantities, condition, levels and extras. Service-specific pricing rules turn those details into an indicative estimate rather than a generic hourly guess.
Itemised estimate
The estimate shows its lines and GST, so the customer can see what they are asking for.
Enquiry review
Customers check their details and estimate before sending.
Structured handover
The business receives the selections and estimate in a consistent email layout.
Server-side checks
Prices are checked on the server, with image validation and enquiry abuse protections rather than trusting the browser’s submitted totals.
Service-specific workflows
Residential and short-stay estimates use their own rules. GST is itemised; linen stays separate for review. Contact preferences, availability and property photos travel with the enquiry.
Screens
Select an image to enlarge it. Use arrow keys to move between images.
Homepage and services.Property and room selections.Estimate calculator.Example residential estimate using fictional property details: A$241.40 including GST.Enquiry review before sending.Example enquiry email generated from the website template using demonstration details.
Connected creative
Made for the same business.
Branding and ad creative produced alongside this project, so the website, documents and promotion carry one consistent identity.
Branding 1
Coastal identity carried through the website and operating documents.
Selected branding and promotional creative for this business. See all creative
Why it matters
What it changes for the business.
Fewer back-and-forth messages to collect property details before quoting.
Customers can weigh up an indicative price before asking to proceed.
Each enquiry arrives in the same format, so it is quicker to review and confirm.
